GUIDELINE

step 1Make a Reservation


Discuss your travel itinerary through the "Talk to a staff member now" section.

step 2Payment


A City Gogo expert consultant will inform you of the price and payment method.
Following the consultant's instructions, pay the reservation fee via bank transfer or credit card.

step 3Reservation Information


We will provide detailed information, including vehicle and driver information, according to your itinerary.

step 4Start Your Trip


Your assigned vehicle will undergo thorough disinfection, sterilization, and cleaning, and its safety will be inspected before being picked up by a carefully selected Citygogo driver.

step 5End Your Trip


After an enjoyable trip, we will see you off with a bright smile as you return home with happy memories.

step 1Make a Reservation


Discuss your travel itinerary through the "Talk to a staff member now" section.

step 2Payment


A City Gogo expert consultant will inform you of the price and payment method.
Following the consultant's instructions, pay the reservation fee via bank transfer or credit card.

step 3Reservation Information


We will provide detailed information, including vehicle and driver information, according to your itinerary.

step 4Start Your Trip


Your assigned vehicle will undergo thorough disinfection, sterilization, and cleaning, and its safety will be inspected before being picked up by a carefully selected Citygogo driver.

step 5End Your Trip


After an enjoyable trip, we will see you off with a bright smile as you return home with happy memories.


CUSTOMER CENTER
cs@citygogo.com

Business hours  365day 24/7

ACCOUNT INFO

KB Bank 928301-00-071943

Account Holder : Citygogo Travel Co., Ltd.


* Reservation cancellation and refund policy

1. A full refund is possible if the reservation is canceled 7 days or more before the date of use.

2. If the reservation is canceled within 6 days, 30% of the total usage fee will be charged as a penalty, and if the reservation is canceled 3 days before the date of use, no refund is possible.

3. After starting to use the service, the user must pay the usage fee for the entire contracted period of use, even if there are days that the user does not use the service voluntarily.

4. The service can be reserved within 90 days.


Business name :  Citygogo Travel INC │Representative : Hyojin Ban(반효진)│EIN assigned : 42-2507533

Address 16192 COASTAL HIGHWAY LEWES DE 19958

Personal information manager : Jason Lee│Email Address : cs@citygogo.com


The copyright of all works belongs to Citygogo Travel INC
and unauthorized reproduction or theft is prohibited by the Copyright Act (Article 97, Paragraph 5).


COPYRIGHT ©Citygogo Travel INC ALL RIGHTS RESERVED.